Legal
Privacy policy
Effective Date: October 21, 2026
T&J Panel (“we,” “our,” or “us”) values your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard information when you visit our website or contact us about our septic panel systems, products, and services.
1. Information We Collect
We may collect personal information that you voluntarily provide when you:
- Fill out contact forms on our website
- Request product information, pricing, or assistance
- Contact us by phone, email, or fax
- Purchase products or otherwise do business with us
- Subscribe to newsletters or updates, if offered
This information may include:
- Your name, email address, phone number, and mailing address
- Company name and professional contact information
- Project location and details relevant to your inquiry
- Order information and correspondence
- Other information you choose to provide
Our website and its service providers may also automatically collect certain information when you visit, including:
- IP address, browser type, and operating system
- Pages visited, referring websites, and time spent on our site
- Information collected through cookies and similar technologies
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2. How We Use Your Information
We use your information to:
- Respond to inquiries and provide product information
- Prepare quotes, process orders, and coordinate deliveries, when applicable
- Provide customer service and technical assistance
- Communicate about your project, order, or request
- Send newsletters or promotional updates if you have opted in
- Maintain and improve our website, products, and services
- Comply with legal obligations and protect our rights
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3. How We Share Your Information
We do not sell your personal information. We may share information in limited circumstances, including:
- With service providers that help us operate our website, manage communications, process orders, or deliver products
- With distributors, installers, or project partners when necessary to fulfill your request or with your authorization
- When required by law or in response to a valid legal process
- When legally permitted and necessary to protect our rights, property, or safety, or those of others
- With your consent or at your direction
4. Data Security and Retention
We use reasonable administrative, technical, and physical safeguards designed to protect your personal information. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
We retain personal information for as long as reasonably necessary to fulfill the purposes described in this policy, maintain business records, resolve disputes, and satisfy applicable legal requirements.
5. Your Rights and Choices
Depending on applicable law, you may have the right to:
- Request access to or a copy of your personal information
- Request correction of inaccurate information
- Request deletion of certain information, subject to legal exceptions
- Opt out of marketing communications
You may unsubscribe from marketing emails using the unsubscribe link, if provided, or by contacting us directly. Opting out of marketing does not prevent us from sending communications related to your inquiries, orders, or other business transactions.
To submit a privacy request, please contact info@tjpanel.com . We may need to verify your identity before responding.
6. Cookies and Tracking
Our website may use cookies and similar technologies to support site functionality, remember preferences, and understand how visitors use the website.
You may adjust your browser settings to block or delete cookies. If our website provides cookie preference controls, you may also manage your choices through those controls. Disabling certain cookies may affect how some website features function.
7. Third-Party Links
Our website may include links to third-party websites or services. Their privacy practices are governed by their own policies. We encourage you to review those policies before providing personal information.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
9. Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact us:
T&J Panel
269 Marble Rd.
Statesville, NC 28625
Phone: (704) 924-8600
Fax: (704) 924-8681
Email: info@tjpanel.com